Risk Disclosure Statements
The following statements are intended to inform the Customer about risks in respect of the trading activity on the financial markets. The Customer shall make aware of possibility of loss regarding to these risks. The statements shall have informative nature and shall not be considered by the Customer as enumeration of all potential risks.
1. Use of "leverage"
An effect of leverage used by the Customer during execution of orders may have great impact on the Customer's trading account even under small changes in courses of used instruments. The Customer should realize that if the market trend is against his/her/its open positions the possibility of losses which make up the amount of initial deposit with account take of additional funds intended to sustain open positions is very high. The Customer shall take full responsibility for use of his/her/its own resources as well as risks.
2. Instability of instruments
Most of instruments used for operation on the financial markets may change substantially in the course of day and it may yield both losses and profits.
3. Technical risks
3.1. The Company shall not be responsible for financial losses of the Customer arisen due to failure of electric, communication or information systems.
3.2. Working with the client terminal the Customer shall take risks arisen due to the following causes:
- 1.defects in equipment, software, connection from the Customer's side;
- 2.improper work of the Customer's equipment;
- 3.errors in settings of the client terminal;
- 4.late upgrade of version of the client terminal;
- 5.non-observance by the Customer of instructions on use of the client terminal.
3.3. The Customer should understand that during execution of orders with the use of telephone the problem of impossibility to get through to operator may occur especially in case of overload.
4. Market Risks
The Customer agrees that in case of occurrence of conditions different from normal ones on the market, the time of processing of request and instructions of the Customer may increase.
5. Trading platform risks
- 5.1. The Customer shall remember that the Customer's instructions shall come in the Company's server and be executed in turn. That's why if the first request of the Customer is not processed the other can't be sent. In case of arrival of second request before execution of the first one the second request shall be rejected. The Customer shall take responsibility for possibility of execution of unplanned trading operation under second request for its execution before informing his/her/its about results of the first one.
- 5.2. The Customer shall acknowledge that closing of order's window or position shall not entail cancellation of incoming request of the Customer.
- 5.3. Quotes provided to the Customer by server of the Company shall be acknowledged by the Customer as the only valid ones. In case of errors in connection between the client terminal and the Company's server, the Customer may receive unreached information about quotes from the quote base in the client terminal.
6. Communication risk
- 6.1. The Customer shall make aware of risk of unauthorized access to information sent by the Customer via e-mail if it is not encrypted.
- 6.2. The Company shall not be responsible for financial losses of the Customer occurred due to delay or non-receipt by the Customer of the Company's message.
- 6.3. The Customer shall be responsible for safety of confidential data regarding access to his/her/its trading account as well as confidential data given by the Company. The Company shall not be responsible for financial losses due to disclosure by the Customer of such information to the third party.
7. Force majeure
The Company shall not be responsible for financial losses of the Customer due to force majeure.

